Salesforce Business Analyst
Company: Highering LLC
Location: San Francisco
Posted on: October 18, 2024
Job Description:
As a Salesforce Business Analyst, you will be part of a team
responsible for delivering enterprise cloud technology solutions.
Our Salesforce Business Analysts wear many hats on their projects
and are responsible for everything from requirements gathering,
Salesforce configuration, testing, training, and post-deployment
support. As a Salesforce Business Analyst, you will work alongside
Solution Architects and Technical Architects to design, develop,
and deploy large-scale enterprise solutions all while learning and
growing your skill set.
Key roles and responsibilities include:
- Work with clients and end users to gather, understand, and
define business requirements
- Develop user stories and to-be process flows to support the
design and development of Salesforce solutions for our
clients
- Work collaboratively with team members to design a solution
that will meet a client's business requirements and fulfill user
stories
- Complete the configuration for user stories within Salesforce,
AppExchange products, or other cloud-based technologies
- Collaborate with developers to test and verify that solutions
will meet the business requirements
- Participate in key meetings with clients including requirement
sessions, system demos, user acceptance testing, and end-user
training
Qualifications
Requirements
- Experience using Salesforce or similar CRM Products to develop
a client or business solutions
- Hands-on experience configuring Salesforce or similar CRM
Products, including workflows, validation rules, and security
controls
- Proven ability to leverage analytical and problem-solving
skills in a fast-paced environment
- Detail-oriented individual with the ability to quickly ramp up
on new clients, their business needs, and technologies
- Strong presentation, communication (written and verbal) skills,
and interpersonal skills
- Ability to juggle and prioritize multiple tasks within a
collaborative team environment
- Demonstrates flexibility and willingness to do what it takes to
get the job done
- Drive and desire to learn and grow both technical and
functional skill sets
- Proficient in Microsoft Word, Excel, PowerPoint, Project, and
Visio
- Must have a Bachelor's Degree completed
Preferred Experience and Skills
- Leveraging and configuring AppExchange products to develop a
solution
- Soliciting, gathering, and analyzing user input and
requirements
- Documenting user stories and creating to-be process flow
diagrams
- Collaborating with business stakeholders
- Experience in a Salesforce implementation through the full
Software Development Lifecycle (SDLC)
- Salesforce Certification and one Consulting Cloud Certification
(Sales, Service or Community)
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Keywords: Highering LLC, Redwood City , Salesforce Business Analyst, Professions , San Francisco, California
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