Field Deployment Technician I or II
Company: Astound Broadband
Location: Concord
Posted on: October 5, 2024
Job Description:
Astound Broadband, the sixth-largest telecommunications provider
in the United States, is a leading supplier of cutting-edge
technology and communications services-and applicants like you make
it all possible. To develop your career, we provide one-on-one
training and coaching, a supportive work environment and the
opportunity to represent a superior telecommunications company.
Additionally, we offer a robust benefits package, including
rewards, recognition and employee discounts to ensure your
continued success. With us, you'll stay empowered to do your best
work by creating astounding possibilities for local communities and
beyond. Position Overview : Astound Broadband is currently
searching for a Field Deployment Technician. This position is
responsible for taking on troubleshooting, administration,
installation and maintenance of the company's and customer's access
infrastructure equipment, particularly in our wireless and towers
division. The primary position responsibilities will include, but
are not limited to :
- Perform installations, troubleshoot and repair of Astound
Broadband Powered by Wave infrastructure including network
connections from microwave and millimeter-wave radio headend to
backbone equipment/hardware (interior and exterior)
- Part of a 24/7 on-call rotation
- Perform connects and disconnects, upgrades, downgrades, and
relocates; install additional hand-offs and install or remove
equipment
- Network Equipment Installation and Troubleshooting:
- Radio installation - microwave and millimeter-wave
equipment.
- Routers and Switches
- Cable Placement -Terminations and Splicing - Optical fiber and
copper
- Wi-Fi Equipment - indoor-outdoor
- Basic DC/AC installation, knowledge and best practices
- As-Builts and Documentation - Create build history/document and
upload to the internal Wiki
- Perform Site Survey
- Various tasks and special projects assigned by manager
associated with the organization and company with the emphasis of
driving efficiency and optimization Our ideal candidate will
possess :
- Required to work at heights installing telecom
equipment/materials
- RF awareness preferred (will certify)
- Basic to Intermediate experience is required in the following
areas:
- Physical, data-link and network protocols and
architectures
- Routers
- Firewalls and switches
- System load balancing and redundant system architecture.
- Able to set up and or design simple to complex network
involving wireless equipment, Cisco switches and routers
- Demonstrates ability to diagnose and solve problems
- Exhibits the ability to follow direction and possesses the
ability to follow through
- Must enjoy the challenge of technical concepts and communicate
those concepts at varying levels
- Basic experience with LAN and WAN Technology
- Ability to comply with all Company implemented safety
procedures
- Knowledge of basic mathematics and electronics
- Vision ability: close vision, peripheral vision, and ability to
adjust focus
- Strong attention to detail with excellent time management and
organization skills
- Basic knowledge of DC components and best practices
- Basic understanding of the physical network layer, CAT 5e/6, 66
blocks, 110 blocks, patch panels, fiber optic cables, etc.
- Ability to work in fast-paced and dynamic environments with
limited supervision
- Ability to work independently
- Ability to work while standing 50 - 70% of the time
- Ability to work with small components and wires to make cable
connections
- Ability to make cable connections in tight spaces by bending,
reaching, twisting
- Ability to differentiate between different sizes and colors of
wires
- Ability to lift 50lbs repeatedly
- Must have the ability to communicate by telephone,
correspondence, and in person
- Must possess a good command of the English language, including
excellent enunciation, grammar and lack of slang
- Must possess a Valid driver's license and maintain a clean
driving record We're Proud to Offer a Comprehensive Benefits
Package Including:
- 401k retirement plan, with employer match
- Insurance options including: medical, dental, vision, life and
STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and
increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per
calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program Benefits listed above are for regular
full-time positions The base salary range in Washington for this
position is $19.00-$30.00 per hour, plus opportunities for bonus,
benefits and commission, if applicable. The base pay range
represents the low and high end of the hiring range for this job.
Actual pay will vary and may be above or below the range based on
various factors including but not limited to relevant skills,
experience, and capabilities. It is specific to Washington and may
not be applicable to other locations.
- Field Deployment Technician I - $19.00-$25.00 per hour
- Field Deployment Technician II - $24.00 - $30.00 per hour Our
Mission Statement: Take care of our customers Take care of each
other Do what we say we are going to do Have fun Diverse Workforce
/ EEO: Astound Broadband is proud to be an Equal Opportunity
Employer. We embrace, support, and thrive on each other's
differences to maximize the experience of our teammates and our
community. We are committed to providing an environment of mutual
respect where equal employment opportunities are available to all
applicants and teammates without regard to race, color, religion,
sex, pregnancy (including childbirth, lactation and related medical
conditions), national origin, age, physical and mental disability,
marital status, sexual orientation, gender identity, gender
expression, genetic information (including characteristics and
testing), military and veteran status, and any other characteristic
protected by applicable law. CCPA Employee Privacy Policy (For
California Candidates Only): Equal Opportunity Employer/Protected
Veterans/Individuals with DisabilitiesThe contractor will not
discharge or in any other manner discriminate against employees or
applicants because they have inquired about, discussed, or
disclosed their own pay or the pay of another employee or
applicant. However, employees who have access to the compensation
information of other employees or applicants as a part of their
essential job functions cannot disclose the pay of other employees
or applicants to individuals who do not otherwise have access to
compensation information, unless the disclosure is (a) in response
to a formal complaint or charge, (b) in furtherance of an
investigation, proceeding, hearing, or action, including an
investigation conducted by the employer, or (c) consistent with the
contractor's legal duty to furnish information. 41 CFR
60-1.35(c)
Keywords: Astound Broadband, Redwood City , Field Deployment Technician I or II, Professions , Concord, California
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