Head of Information Technology
Company: Voda Cleaning & Restoration of St. Louis
Location: San Francisco
Posted on: September 25, 2024
Job Description:
Abridge was founded in 2018 with the mission of powering deeper
understanding in healthcare. Our AI-powered platform was
purpose-built for medical conversations, improving clinical
documentation efficiencies while enabling clinicians to focus on
what matters most-their patients.Our enterprise-grade technology
transforms patient-clinician conversations into structured clinical
notes in real-time, with deep EMR integrations. Powered by Linked
Evidence and our purpose-built, auditable AI, we are the only
company that maps AI-generated summaries to ground truth, helping
providers quickly trust and verify the output. As pioneers in
generative AI for healthcare, we are setting the industry standards
for the responsible deployment of AI across health systems.We are a
growing team of practicing MDs, AI scientists, PhDs, creatives,
technologists, and engineers working together to empower people and
make care make more sense.The RoleWe're looking for someone to lead
the Information Technology function that enables our growing
US-based team to develop, sell, and support our generative
AI-powered products that bring joy back to the practice of
medicine.What You'll Do
- Oversee the procurement and provisioning of devices, including
computers, mobile phones, and other hardware, ensuring they meet
the company's standards for security and functionality.
- Manage the implementation and maintenance of Mobile Device
Management (MDM) systems to ensure the security and compliance of
company devices.
- Manage all aspects of Software-as-a-Service (SaaS)
applications, including user onboarding and offboarding, license
management, and vendor relationships.
- Automate manual processes and improve efficiency wherever
possible.
- Collaborate with cross-functional teams to identify, plan, and
deliver the IT projects required to support our growth. This role
may require occasional travel to set up and support US-based
offices.
- Develop and implement IT policies and procedures to ensure
compliance with regulatory requirements and industry standards. You
will be responsible for keeping complete, regularly updated, and
accurate records.
- Build a service desk function to support team members needing
hardware and software support.
- Provide leadership and guidance to ensure the security of our
IT systems and data, including vulnerability management, incident
response, and disaster recovery planning.What You'll Bring
- 7+ years of experience in IT leadership roles, with a proven
track record of success in managing complex IT environments. You
have built an IT function at a fast-growing startup
- Experienced working in a regulated environment. You have
implemented compliance frameworks such as SOC2 and HITRUST
- Experienced with endpoint management solutions for both Mac +
Windows. We are primarily Mac-based, and you must have several
years of experience supporting a fleet of Apple hardware. You
probably have some strong opinions about tools like JAMF and
Addigy
- Passionate about technology, with expertise in areas such as
network infrastructure, cloud computing, cybersecurity, and IT
service management
- A fantastic communicator who collaborates effectively with
stakeholders at all levels of the organization
- Excited about being hands-on in a fast-moving, productive, and
supportive environment
- Willing to pitch in wherever needed. As a fast-moving startup,
we need to do good work quickly
- Relevant certifications (e.g., CISSP, CISM, ITIL) are a plusWe
value people who want to learn new things, and we know that great
team members might not perfectly match a job description. If you're
interested in the role but aren't sure whether or not you're a good
fit, we'd still like to hear from you.Base Salary: $170,000 -
$235,000+ USD per year + Equity (DOE)The salary range provided is
based on transparent pay guidelines and is an estimate for
candidates residing in the San Francisco and New York City metro
areas. The actual base salary will vary depending on the
candidate's location, relevant experience, skills, qualifications,
and other job-related factors. Additionally, this role may include
the opportunity to participate in a company stock option plan as
part of the total compensation package.Must be willing to work from
our SF or NYC office 2-3x/weekStrong preference for candidates who
are currently in the San Francisco Bay Area or the New York
Tri-State area, or are willing to relocate to these areas. This
position requires a commitment to a hybrid work model, with the
expectation of coming into the office 2-3 times per week.Must be
willing to travel up to 10%Abridge typically hosts a three-day
builder team retreat every 3-6 months. These retreats often feature
internal hackathons, collaborative project sessions, and social
events that allow the team to connect in-person.Why Work at
Abridge?
- Be a part of a trailblazing, mission driven organization that
uses audio as the wedge to improve the healthcare delivery
experience
- Unlimited PTO for salaried team members, plus 12 national
holidays
- Comprehensive and generous benefits package:
- 16 weeks paid parental leave, for all employees
- Flexible working hours - we care more about what you accomplish
than what specific hours you're working
- Remote work environment
- Equity for all new employees
- Generous equipment budget for your home office setup
($1600)
- Opportunity to work and grow with talented individuals, and
have ownership and impact at a high growth startup.
- Plus much more!Life at AbridgeAt Abridge, we're driven by our
mission to bring understanding and follow-through to every medical
conversation. Our culture is founded on doing things the "inverse"
way in a legacy system-focusing on patients, instead of the system;
focusing on outcomes, instead of billing; and focusing on the
end-user experience, instead of a hospital administrator's
mandate.Abridgers are engineers, scientists, designers, and health
policy experts from a diverse set of backgrounds-an experiment in
alchemy that helps us transform an industry dominated by EHRs and
enterprise into a consumer-driven experience, one recording at a
time. We believe in strong ideas, loosely held, and place a high
premium on a growth mindset. We push each other to grow and expose
each other to the latest in our respective fields. Whether it's
holding a PhD-level deep dive into understanding fairness and
underlying bias in machine learning models, debating the merits of
a Scandinavian design philosophy in our UI/UX, or writing responses
for Medicare rules to influence U.S. health policy, we prioritize
sharing our findings across the team and helping each other be
successful.Diversity & InclusionAbridge is an equal opportunity
employer. Diversity and inclusion is at the core of what we do. We
actively welcome applicants from all backgrounds (including but not
limited to race, gender, educational background, and sexual
orientation).Staying Safe - Protect Yourself From Recruitment
FraudWe are aware of individuals and entities fraudulently
representing themselves as Abridge recruiters and/or hiring
managers. Abridge will never ask for financial information or
payment, or for personal information such as bank account number or
social security number during the job application or interview
process. Any emails from the Abridge recruiting team will come from
an @ email address. You can learn more about how to protect
yourself from these types of fraud by referring to . Please
exercise caution and cease communications if something feels
suspicious about your interactions.
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Keywords: Voda Cleaning & Restoration of St. Louis, Redwood City , Head of Information Technology, IT / Software / Systems , San Francisco, California
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